Rent Agreement Information

Return & Cancellation Policy

Your satisfaction is our priority. Learn about our return and cancellation terms for rent management services.

Easilet provides flexible cancellation options for our rent management services:

  • You may cancel your subscription or service within 7 days of activation for a full refund, provided no documents have been processed.
  • If lease agreements have been generated and signed, cancellation requests must be made within 48 hours of document completion.
  • To cancel, contact our support team via email or phone with your account details and reason for cancellation.
  • Cancellations are processed within 2-3 business days of approval.

Refunds are available under the following circumstances:

Eligible for Full Refund
  • Service cancellation within 7 days
  • Technical issues preventing service use
  • Billing errors on our part
  • Service not delivered as promised
Partial Refund Cases
  • Prorated refunds for mid-cycle cancellations
  • Document processing fees may apply
  • Third-party service charges

Processing Time
  • Refund requests reviewed within 2 business days
  • Approved refunds processed within 5-7 business days
  • Bank transfer time varies by financial institution
Refund Methods
  • Original payment method (preferred)
  • Bank transfer for international payments
  • Store credit as alternative option

The following services and fees are non-refundable:

  • Legal document processing fees once agreements are finalized
  • Physical document delivery charges
  • Digital signature verification fees
  • Background check and verification fees
  • Monthly subscription fees after the trial period

If you disagree with our refund decision:

  • Contact our customer support within 30 days of the decision
  • Provide detailed explanation and supporting documentation
  • Escalation to management review within 5 business days
  • Final resolution provided within 10 business days
Note: All disputes are handled confidentially and professionally.

We reserve the right to amend this Return & Cancellation Policy at any time. Changes will be:

  • Notified via email to registered users
  • Published on our website with updated effective date
  • Effective immediately upon posting
  • Continued use constitutes acceptance of changes

Easilet Tech Solution Pvt Ltd

Email

info@easilet.com

Phone

+91 89560 99022

Last updated: November 27, 2025

This Return & Cancellation Policy is regularly reviewed to ensure fair and transparent practices for our rent management services.