Rent Agreement Information

Easilet Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Information We Collect

We collect information to provide our rent management services and improve your experience. Here's what we collect and how:

Personal Information

We collect personal information you provide directly to us, including:

  • Account Information: Name, email address, phone number, username, and password
  • Profile Information: Profile picture, bio, preferences, and account settings
  • Contact Information: Mailing addresses, billing addresses, and emergency contacts
  • Identification Documents: Government-issued ID, tax identification numbers, and verification documents
  • Financial Information: Payment methods, bank account details, and transaction history
  • Communication Data: Messages, feedback, support requests, and survey responses
Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent, click patterns, search queries, and feature usage
  • Location Data: General location based on IP address (with your permission for precise location)
  • Log Data: Access times, pages viewed, app crashes, and other system activity
  • Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
Information from Third Parties

We may receive information from third-party sources, including:

  • Social Media Platforms: When you connect social media accounts or log in using social credentials
  • Payment Processors: Transaction information from payment service providers
  • Business Partners: Information shared by our business partners or affiliates
  • Public Sources: Information available from public databases or directories
  • Analytics Providers: Usage analytics and performance data from third-party analytics services
Legal Basis for Data Collection

We collect and process your personal information based on the following legal grounds:

  • Consent: When you explicitly agree to our data processing activities
  • Contract: To perform our contractual obligations and provide services to you
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: For our legitimate business interests (e.g., fraud prevention, service improvement)
  • Vital Interests: To protect the vital interests of individuals
  • Public Interest: For tasks carried out in the public interest

How We Use Your Information

Your data helps us provide excellent rent management services. We use collected information for:

Service Delivery
  • Process orders and deliver products/services
  • Manage your account and provide customer support
  • Process payments and manage transactions
  • Communicate about your orders and account
  • Provide personalized shopping experiences
Business Operations
  • Analyze usage patterns and improve our services
  • Develop new features and enhance user experience
  • Conduct research and market analysis
  • Monitor and prevent fraud and security threats
  • Perform accounting, auditing, and legal functions
Legal and Regulatory
  • Comply with applicable laws and regulations
  • Enforce our Terms of Service and other agreements
  • Protect our rights, property, and safety
  • Respond to legal requests and investigations
  • Prevent fraud, abuse, and illegal activities
Communication
  • Send service-related notifications
  • Provide account and transaction updates
  • Share important policy changes
  • Offer customer support assistance

Information Sharing and Disclosure

We take your privacy seriously and only share information when necessary and appropriate. Here's when and how we share your data:

Between Platform Users

For successful rent management transactions:

  • Landlords and tenants share contact information
  • Property details are shared for agreements
  • Payment information for rent transactions
  • Communication history for dispute resolution
Service Providers

Third-party partners who help us operate:

  • Payment processors (Razorpay, Stripe)
  • Cloud storage providers (AWS, Google Cloud)
  • Document verification services
  • Customer support platforms
  • Analytics and security services
Legal and Regulatory Requirements

We may disclose information when required by law, including:

  • Response to court orders, subpoenas, or legal processes
  • Compliance with government regulations and reporting requirements
  • Protection of our rights, property, or safety
  • Prevention of fraud, security threats, or illegal activities
  • Resolution of disputes or enforcement of agreements
Our Commitment to Privacy

We do not sell, rent, or lease your personal information to third parties for marketing purposes. Any sharing is limited to what's necessary for providing our services or required by law.

Data Security and Protection

We implement comprehensive security measures to protect your personal information and maintain the integrity of our platform.

Technical Security
  • SSL/TLS encryption for data transmission
  • AES-256 encryption for stored data
  • Regular security audits and penetration testing
  • Multi-factor authentication for accounts
  • Secure API endpoints and authentication
Organizational Security
  • Employee background checks and training
  • Access controls and role-based permissions
  • Regular security awareness programs
  • Incident response and breach notification plans
  • Compliance with ISO 27001 standards
Important Security Notice

While we implement robust security measures, no system is completely immune to risks. We cannot guarantee absolute security of data transmission over the internet or stored on our systems. However, we are committed to using industry-standard practices to protect your information.

Data Breach Notification

In the event of a security breach affecting your personal information, we will notify you within 72 hours as required by applicable data protection laws.

Your Data Rights and Choices

You have comprehensive rights over your personal data. We are committed to respecting and facilitating the exercise of these rights.

Right to Access

Request a copy of all personal information we hold about you

Right to Rectification

Correct inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal information in certain circumstances

Right to Restriction

Limit how we process your personal information

Right to Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests or direct marketing

GDPR and Indian Data Protection Compliance

If you are located in the EU or if GDPR applies to your data processing, you have additional rights including the right to lodge a complaint with supervisory authorities. For Indian residents, you have rights under the Information Technology Act, 2000 and upcoming Personal Data Protection Bill.

How to Exercise Your Rights

Contact our Data Protection Officer:

  • Email: info@easilet.com
  • Phone: +91 89560 99022
  • Response time: Within 30 days
Cookie Preferences

Manage your cookie preferences:

  • Use our cookie settings in your account
  • Adjust browser cookie settings
  • Opt-out of marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform and provide personalized services.

Essential Cookies

Required for platform functionality:

  • • Authentication and security
  • • Session management
  • • CSRF protection
  • • Load balancing
Analytics Cookies

Help us understand usage patterns:

  • • Google Analytics
  • • User behavior tracking
  • • Performance monitoring
  • • Error reporting
Marketing Cookies

Used for targeted advertising:

  • • Facebook Pixel
  • • Google Ads conversion tracking
  • • Retargeting campaigns
Preference Cookies

Remember your settings:

  • • Language preferences
  • • Theme selection
  • • Notification settings
Cookie Management

You can control cookie preferences through:

  • • Cookie settings in your account dashboard
  • • Browser privacy settings
  • • Opt-out links in marketing emails

International Data Transfers

As a global platform, we may transfer your data internationally. We ensure appropriate safeguards are in place.

Data Storage Locations

Your data may be stored in:

  • India (Primary data center)
  • United States (AWS/Google Cloud)
  • European Union (GDPR compliance)
  • Other locations as needed
Transfer Safeguards

We implement protections:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Binding Corporate Rules
  • Certification schemes
Your Rights with International Transfers

If your data is transferred outside your country, you retain all rights under applicable data protection laws. You can request information about transfer mechanisms and safeguards used.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Data Type Retention Period Reason
Account Information Account active + 7 years Legal and tax requirements
Transaction Records 7 years Financial regulations
Communication Logs 3 years Service improvement
Analytics Data 2 years Usage analysis
Cookies Varies (session to 2 years) User preferences
Data Deletion

Upon request or account deletion, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You
  • Email notifications to registered users
  • Platform announcements
  • Updated "Last modified" date
  • Prominent website notices for major changes
Review Recommendations
  • Review policy changes before continuing use
  • Contact us with questions or concerns
  • Opt-out options remain available
Legal Effect of Changes

Your continued use of our platform after policy updates constitutes acceptance of the revised terms. For significant changes affecting your rights, we will seek explicit consent where required by law.

Contact Information and Data Protection Officer

For privacy-related inquiries, exercise of data rights, or concerns about your personal information, please contact us using the information below.

Easilet Tech Solution Pvt Ltd

Email

info@easilet.com

Phone

+91 89560 99022

Data Protection Officer

info@easilet.com
Response within 30 days

General Inquiries

For general privacy questions or feedback:

  • Email: info@easilet.com
  • Business Hours: Mon-Fri, 9 AM - 6 PM IST
  • Response Time: Within 48 hours
Complaints & Escalations

For serious concerns or complaints:

  • Contact Data Protection Officer directly
  • Escalate to supervisory authorities if needed
  • Report security incidents immediately

Last updated: November 27, 2025

This Privacy Policy is regularly reviewed and updated to ensure compliance with evolving data protection laws and best practices.